Dedicated Full Service
- A Worldwide manufacturer of telephones and equipment requested EG to design, build, transport and install customer Kiosks to malls nationwide.
- Kiosk sizes at 10' x 12' and 16' x 16'
- Deliveries and installations could only be after evening mall hours
- Two-night installations required per kiosk
- To provide the most cost effective means for transporting the kiosks to malls nationwide
- To provide inside delivery and placement in malls after hour and over two nights
- To provide driver assistance to EG Retail installers
- STI developed a program to provde 53 ftt, lift-gate, tractor-trailers to direct transport each kiosk to the destination mall
- STI assigned dedicated truckload drivers to the program to provide consistency and kiosk handling experience throughout the program
- STI drivers performed inside delivery of each kiosk over two nights as required.
- STI drivers assisted EG retailer installer with placement and setup as needed.
- Kiosks were delivered and installed on schedule, damage-free
- Greater efficiency and cost savings was evidenced by utilizing assigned drivers with direct, specialized trailers
- Customer satisfaction was realized by both EG Retail and their customer.